Saturday, January 14, 2012

Our Christmas nightmare from Grange Insurance... just have to vent... sigh...

A couple nights after Christmas, we were thrown unto a nightmare with
insurance companies, a drunk driver, and adjusters who seem to have no
souls. Basically, I wish @Grange insurance would actually give us
enough money to put us back to where we were before their allegedly
drunk/high client totaled our only running vehicle, as our children
watched - then he RAN off INTO the darkness, which terrorized the
kids, who are scared he is still out there. We also knew the next day
we were finally signing to rent a HOME after months of living out of
that van, going here, there and everywhere to work things out, etc.
All our stuff was in it that van.. all we have been hauling with us.
We have been couch surfing staying in shelters, and with friends and
family for months & we were up against deadlines, so by missing the
date to sign this, we knew we were looking at possibly more months of
homelessness, we all knew this, so watching this drunk hit our van was
like watching everything we worked for smash up all over the road!! We
called #grange right away, and heard nothing from them for days,
leaving us stranded about 4 hours away from where we were living at
the time, possibly making us permanently homeless and further
oppressing us, the victims of THEIR client's hit skip crime! Then they
want to only give us enough money to cover junk value of our vehicle.
We can't buy another van in any running condition for that, no matter
how you figure it. Somehow they can sleep at night... well we can't.
This is so wrong, I wish we could afford an attorney, but then they
would keep so much it wouldn't be worth it in the long run. We went
into the local office, only to be put on the phone with a supervisor,
given the run around, brought to shaking tears, until out of
desperation, we just took their pathetic initial offer, even after
they admitted they too could not find a replacement van for that
price, and yet trying to tell us we don't understand... really... I am
pretty sure they don't understand. We have been put out financially
way beyond their offer, let alone out our vehicle. Where do these
people come from and how can they do this to people? I begged him to
just do for us what he would want done for him, to just think about
basic humanity and he just said it is about the numbers... the
numbers... I am pretty sure it is about our lives being turned upside
down. He didn't care or ask how the kids were handling it... it is
just about the numbers. I pray this is somehow a blessing in disguise.
Please pray for us and for Grange to do the right thing.

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